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Website terms of use

TERMS OF ACCESS TO THE WEBSITE

This page (together with the documents referred to on it) tells you the terms of use on for our website www.progressgroup.org.uk (our site). Please read these terms carefully before you start to use the site and if you do not agree to them, do not use our site. By using our site, you indicate that you accept these terms of use and that you agree to follow them.

Our site provides information that we hope you will find useful but that information is not made available as a form of professional advice. If you need formal advice, you should approach a relevant professional. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials on our site by you or any other visitor to our site or by anyone who may be informed of any of its contents.

INFORMATION ABOUT US

We are Progress Housing Group Limited, a company registered under the Industrial and Provident Societies Act 1965 with number IP28685R and with the Tenant Services Authority with the number LH4189.Our registered office is Sumner House, 21 King Street, Leyland, Lancs PR25 2LW.

The website, www.progressgroup.org.uk, along with the following subsidiaries and trading names: New Progress Housing Association Limited (Charitable I&P) 27792R; Progress Care Housing Association Limited (Charitable I&P) 28761R; New Fylde Housing Limited (I&P) 30658R; Property Services Division; Progress Plus; Progress Living are operated by Progress Housing Group Limited (refered to hereafter as The Group )

Use of and access to the Website is subject to the following terms which include:

  • Copyright Notice and Licence;
  • Submitting Content;
  • Data Protection Notice and Cookie Policy;
  • Registration Terms and Conditions;
  • Conditions on entering our website
  • Forum House Rules;
  • Swear Word Policy;
  • Access to particular areas of the Website may be subject to additional terms to which you must consent in order to use those areas.

BY ENTERING THE WEBSITE YOU AGREE TO THESE TERMS, IF YOU DO NOT AGREE TO THESE TERMS THEN PLEASE LEAVE THE WEBSITE IMMEDIATELY

Links. No metatags hyperlinks or other forms of linkage whatsoever to any other site may be imposed on the website without the prior express written consent of “The Group ”.

Viruses. If you knowingly send or infect the Website with a virus, Trojan horse, worm, etc then “The Group ” retains the right at its sole discretion to pursue you for all legal fees (including its own and those of any third party), damages and other expenses that may be incurred by it as a result of your actions.

Liability. “The Group ” accepts no liability in respect of the content of any third party material appearing on the Website or in respect of the content of any other website to which the Website may be linked from time to time. “The Group ” makes no warranty in respect of the contents of this Website and accepts no liability for any loss or damage whatsoever and however arising whether directly or indirectly as a result of access to and use of this Website including without limitation acting or failing to act in reliance on any information contained herein.

Indemnity. You understand that you are personally responsible for your behaviour while on the Website, and agree to indemnify and hold “The Group ”, all other companies within the Progress Housing Group Limited, their subsidiaries, affiliates, and their officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including legal fees and costs) that they may incur in connection with a third party claim or otherwise, in relation to your use of the Website, access to the Website, your violation of either these Terms or the rights of any third party, disclosure of membership passwords and any other matter in connection with your participation in the services on the Website.

Force Majeure. “The Group ” does not warrant that functions contained in the Website content will be uninterrupted or error free, that defects will be corrected, or that The Group or the server(s) that makes it available are free of viruses or bugs.

UK & Republic of Ireland Law. These terms and conditions will be governed by and construed in accordance with the applicable laws of the United Kingdom (in respect of users residing in the United Kingdom) and the applicable laws of the Republic of Ireland (in respect of users residing in the Republic of Ireland) without regard to conflict of law principles, and users agree that all legal proceedings relating to the matters herein shall be adjudicated solely in the courts of either the United Kingdom or, where relevant, the Republic of Ireland. Save where specifically indicated otherwise, in respect of users residing in the UK the Website and its contents are targeted only at UK residents and goods and services offered are available only to UK residents. In respect of users residing in the Republic of Ireland save where specifically indicated otherwise, the Website and its contents are targeted only at ROI residents and goods and services offered are available only to ROI residents.

ACCESSING OUR SITE

You may have access to our site on a temporary basis but we may withdraw or amend the service we provide on our site without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us and/or to new users.

If you wish to use our site, you must make all arrangements necessary for you to have access to it. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and that they observe them.

COPYRIGHT NOTICE AND LICENCE

Ownership. Except in the case of the Forums and any other content you create, the copyright in the Website and its contents belongs to the Group, or has been included with the consent of other copyright owners. Reproduction in any form, printing or downloading of part or all of the contents is forbidden save in accordance with the licence granted below.

Licence to copy for personal use: You may print copies of any item in hard copy provided that you do not edit alter amend or delete any part of it or combine it with other material. You may recopy the material to individual third parties for their personal information only if you acknowledge the Website as the source of the information by including such acknowledgement and the address of The Group and the Website in the copy of the material AND you inform the third party that the material may not be copied or reproduced in any way. You may not supply the material to any third party for commercial gain.

SUBMITTING CONTENT

Ownership. If you submit content to The Group (including without limitation any text, photograph, graphics, video or audio) , you grant The Group a licence to use, reproduce, modify, adapt, publish, create derivative works from, distribute and display in public that content in any form and media on or in connection with the Site, at no cost to us and for as long as we require and you warrant that you own or have rights to the intellectual property in such content and have the right to grant this licence. You waive any moral rights in your contribution. You will indemnify us and keep us indemnified from and against all costs, claims, damages and expenses made against or incurred by us as a result of a third party alleging that the use of such content by us infringes the intellectual property rights of a third party.

Submissions. When submitting content, you agree not to do any of the following:

  • defame, abuse, harass, stalk, threaten or otherwise violate or infringe the rights of any person or entity (including, but not limited to, rights of intellectual property, confidentiality, or rights of privacy);
  • upload or transmit any material which is unlawful, indecent, defamatory, hateful or racially, ethnically or otherwise offensive or objectionable, politically sensitive or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
  • upload or transmit files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  • upload or transmit any materials that infringe any patent, trademark, copyright or other proprietary rights of any third party;
  • upload or transmit material that you do not have a right to make available under any law or contractual or fiduciary relationship (such as confidential information);
  • upload or transmit any computer viruses, macro viruses, trojan horses, worms, corrupted files or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
  • use the system of uploading or transmitting content (or any part thereof) in a way that may cause the system (or the servers or networks connected to the system) to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the system is in any way impaired;
  • where you are not the author of any material you are uploading or transmitting , delete any author attributions, legal notices or proprietary designations or within the material;

DATA PROTECTION NOTICE & COOKIE POLICY

The Group is committed to protecting your privacy. The Group knows that you care how information about you is used and appreciates your trust in it to do that carefully and sensibly. At times you will be asked to submit personal information about yourself (name, email address, postcode etc.). By entering your details in the fields as requested you enable The Group to provide you with the services you select. Whenever you provide such personal information, The Group will treat that information in accordance with this notice and policy. All email correspondence includes instructions on how to ‘unsubscribe’ from the service to which you have subscribed. Our services are designed to give you the information that you want to receive not to bombard you with information you do not want. The Group will act in accordance with current legislation. This notice and policy do not apply to companies that The Group does not own or control.

What are Cookies? Cookies are small pieces of information that a website might store on your computer or access device. They allow websites to remember who you are. Typically your browser will store each cookie as a small text file. A cookie will always contain the domain name of the originating website. For security, only the originating website has permission to read the cookie.

How Cookies are Used. When you log in to the Website The Group will set a cookie containing a randomly generated unique reference number. This anonymous number allows The Group to identify you. The Group will never store your personal information directly as a cookie. By default, user cookies will be session cookies. Session cookies are automatically deleted when you close your browser. To be recognised on your next visit to the Website you will have to log in once more. If, as you log in, you tick the checkbox labelled "Remember me on this computer", a persistent cookie will be set. Persistent cookies are not deleted when you close your browser, and will allow the Website to recognise you on your next visit. The use of persistent cookies is not advised on shared computers (such as in web cafés, schools, colleges, universities or public libraries).

Why does The Group use Cookies? Cookies allow The Group to see how the Website is being used. This information forms the basis of future development work, and so enables The Group to continually improve its Website to best suit its users. They also allow the website to remember you when you log-in.

IP Address. When you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.

Web Beacons. The Group also includes web beacons (also known as clear GIFs or web bugs) in its emails to track the success of its marketing campaigns. This means that if you open an email from The Group it can see which pages of the Website you visit. The Group’s web beacons do not store additional information on your computer, but by communicating with the cookies on your computer, they can tell The Group when you have opened its email. If you object to web beacons, The Group recommends you deleting existing cookies and disable future cookies. The Group will still know how many of its e-mails are opened and will automatically receive your IP address, a unique identifier of your computer and other access device, but this will not identify you as an individual.

Links to Third Party Sites. The Group links to a wide variety of other sites and it displays advertisements from third parties on the Website. The Group is not responsible for the content or privacy policies of these sites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, The Group is not an agent for these sites or advertisers nor is it authorised to make representations on their behalf.

Monitoring. For quality control and training purposes, The Group may monitor or record your communications with it.

CONDITIONS ON ENTERING THE WEBSITE

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or equity; and
b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use of our site, any inability to use it, any websites linked to it and any materials posted on it including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable

but nothing in these terms of use affects our liability for death or personal injury arising from our negligence nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter nor any other liability which cannot be excluded or limited under applicable law.

VIRUSES, HACKING AND OTHER OFFENCES
We allow you access to our site on the understanding that you will not try to harm our site or us through it.

There is no exhaustive list of the things that you must not do if those things could or will cause harm. However, among the things that you must not do are:

a) attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site
b) attack our site via a denial-of-service attack or a distributed denial-of-service attack
c) misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

If you do any of those things or seek to harm our site or us through our site, you may be committing a criminal offence under the Computer Misuse Act 1990. We will report any perceived offence to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We cannot guarantee that other people will not attempt to cause harm to you through our site. Therefore, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKING TO OUR SITE
You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. In particular, we reserve the right to withdraw linking permission to any website containing material that is libellous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, threatening, harassing, discriminatory, in violation of the law, harmful to children, in violation of third party privacy right or that constitutes hate speech or a personal attack.

LINKS FROM OUR SITE
Where our site contains links to other sites or to materials offered by other people or organisations, the links are provided for your information only. We have no control over the contents of those sites or materials and accept no responsibility for them or for any loss or damage that may arise from your use of them.