We may monitor and record our communications with you, including e-mails and phone conversations. Any information that we record may then be used for training purposes, quality assurance, to record details about the products and services you order from us, and in order to meet our legal and regulatory obligations.
By recording phone calls, we can improve the quality of service we provide and improve the way we deal with complaints.
For further information, please contact us on 01772 450600.
