When you moved into your home, you, or a person who supports you, signed a tenancy agreement.
A tenancy agreement is a legal contract. It tells you your rights and responsibilities whilst living in your home.
A tenancy agreement also tells you what Progress Care Housing Association’s responsibilities are.
The tenancy agreement tells you what rights you have as a tenant such as:
- The right to enjoy your home in peace.
- The right to have repairs done.
- The right not to be annoyed, upset or frightened by anyone else in your home.
- The right to complain if you are not happy with your home.
The tenancy agreement tells you that you also have responsibilities such as:
- Not being violent or aggressive to other people because of the colour of their skin, their age, disability, gender or for any other reasons.
- Not causing a nuisance to anyone else in your house, any visitors, support staff or your neighbours.
- Not playing music or your TV so loudly that it disturbs other people, including your neighbours.
- Not causing damage to the furniture and fittings in your house.
- Making sure you pay your rent.