Lovell Respond also has to plan ahead to maintain some parts of your home. This is called the planned maintenance programme.
There are two types of planned maintenance:
• Cyclical repairs
• Major repairs
Cyclical repairs is work that is repeated every year or at longer intervals. For example:
• Servicing gas appliances annually
• Painting the outside of your house
• Checking electrical equipment
The major repairs programme is where Lovell Respond plans for the replacement of major items in your home. For example:
• Kitchen units
Once a year one of Lovell Respond's repairs inspectors will visit to look at the condition of your home. He/she will see what repairs need to be done.