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My Tenant Zone

LiLAC

Keeping your home safe

Fire safety

Lovell Respond will service the fire alarms and smoke detectors in your property. This means that they will make sure that it is working properly and it is safe to use.

Fire drills

Your support worker is responsible for carrying out regular fire drills, where appropriate. This is so you know how to get out of your home safely if there is a fire.

Health and safety rules

Your support worker will be able to tell you what the health and safety rules are for your home. Health and safety rules are there to make sure you are safe and well in your home.

Some examples of health and safety rules are:

  • Do not block the doorways in your home. If you see a doorway that is blocked then let your support worker know.
  • Do not leave things on the floor that people could trip over and hurt themselves.
  • It is your responsibility as much as your support workers to make sure you stick to the health and safety rules.

Location of equipment

It is useful to know the location of certain things in your home such as stopcocks and fuse boxes. This is so they can be turned off quickly in an emergency.

Gas boilers and gas appliances

If you have a gas boiler or gas appliances, Lovell Respond will service them every year. This means that they will check that they are working properly and that they are safe.

Portable appliance testing

LiLAC may own some of the electrical equipment in your home but we do not own all of it. Where we own the electrical equipment Lovell Respond will test it every year to make sure it is safe. Examples of electrical equipment we might test are fridges and washing machines.

 

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