A mutual exchange is where two tenants agree to swap homes. This is the fastest and
easiest way to move. You have the right to exchange your home with another New Progress tenant or the tenant of any other Housing Association, or a local council although there are some exceptions. However, you must first obtain written permission from New Progress and the landlord of the house you wish to swap with. If you need help with finding an exchange our Customer Services Team can look at matching you with someone who is already registered on Select Move in South Ribble. They can also give advice for others areas that we have properties. We operate our own transfer scheme for tenants as a part of choice based lettings. You can also use the national HomeSwapper website, which is for tenants across the UK who want a house swap, flat swap or exchange their council or housing association house.
We will normally grant permission for such a swap. However, below are some examples of when we will not give permission:
- If one of the homes is too small for the families needs and the swap would lead to that family being overcrowded
- If one of the homes is too large for the family wanting to move there and is more suited to a larger family who may be waiting for this size of property
- If one of the houses has been adapted to be used by an elderly or disabled tenant and no one in the new family needs the adaptations.
- If we are taking legal action to gain possession of the house of the tenant requesting an exchange.
BEFORE AN EXCHANGE CAN GO AHEAD
- There must be no rent arrears
- Your house and garden must be in a good condition
- You must not have made changes or improvements to your home, without obtaining our written p
ermission. If you have done this you may be asked to return the house to its original state.
TRANSFERS
You may want to request a transfer to another property for a number of reasons as stated in our priorities below. If you wish to ask about a transfer:
- Contact our Customer Services Team to find out which Housing Association or Local Council offers properties in the area that you wish to transfer to.
- Give as much information as possible so that your circumstances can be assessed fully.
If your rent account is in arrears you must be have entered into and kept to a repayment plan. It is difficult to give you a guide on how long it will take to move because it will depend on availability in the area you are requesting. We would always advise considering Mutual Exchanges where possible, because they can be a quicker way to move.
PRIORITIES
We have a number of categories to prioritise those on the transfer waiting list. These categories are not given in order of preference and there may be other priority categories added in the future.
- Tenants who are overcrowded in their present home
Tenants whose present home is too large for them Tenants needing a different type of accommodation, such as a ground floor flat because of ill health Tenants experiencing threats of violence or harassment from their neighbours People living in shared or special needs accommodation, who would benefit from having self-contained accommodation 
Apply online with Homeswapper (national mutual exchange service) >
