Lifeline

Lifeline is an easy-to-use personal emergency response system that enables older adults, the physically challenged and chronically ill people to remain independent and more confident in their own homes.

In the event of a domestic or medical emergency, customers can alert our dedicated Control Centre by pressing either the emergency illuminated panic button on their telephone or the push button on their pendant alarm. Depending on the nature of the call, the control centre will alert the emergency services, the doctor or a nominated emergency contact and key-holder.

To view our current edition of our Lifeline Report, The Companion please click here

For previous editions of The Companion simply click on the below dates to view:

June 2008 - click here
March 2008 - click here
December 2007 - click here
June 2007 - click here
March 2007 - click here
October 2006 - click here
November 2006 - click here

To learn more about our Service Standards click here.

Above some of our dedicated Lifeline and Control Centre operators

Our dedicated Control Centre in Leyland currently provides over 2000 Lifeline customers with help at the touch of a button 24 hours a day, 365 days of the year.

Our recent statistics can be viewed by clicking here.

Click here to view frequently asked questions about Lifeline. For more information email us or phone us on 01772 436756.