Online services

Report an issue with your online account

If you are experiencing difficulties viewing your rent transactions and repairs log online, please contact us using the form below.

Your name *

Your address *

Line 1 *
Line 2
Town *
County
Postcode *
Country

Your contact telephone number *

Your email address *

Are you an EXISTING TENANT of Progress Group, New Progress, New Fylde Housing, Progress Care or Progress Living? *

Have you forgotten your username and/or password? (Please note: if you have forgotten your password, you are able to reset it on the sign in page) *

If you have the correct username and password, please can you describe the issues that you are experiencing? This will enable us to direct your enquiry to the correct team. *

When is the best time to contact you? (We will need to contact you by telephone to verify your identity if you want us to reset your username) *

Monday to Friday 9am - 12pm
Monday to Friday 12pm - 2pm
Monday to Friday 2pm - 4pm
Other (please state)
or

My Tenant Zone

Report an issue with your online account

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