Helpline is a great service for anyone who enjoys their independence but wants the reassurance of being able to summon help at the touch of a button, 24 hours a day, 365 days a year.
In the event of a domestic or medical emergency, customers can alert our dedicated Control Centre by pressing either the emergency illuminated button on their telephone or the push button on their pendant alarm. Depending on the nature of the call, the control centre will alert the emergency services, the doctor or a nominated emergency contact and key-holder.
We also offer a full range of Telecare solutions to enable people to live safely, securely and independently in their homes.
Our dedicated Control Centre in Leyland currently provides 10000 customers with help at the touch of a button 24 hours a day, 365 days of the year.