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Home Site Map	Events New Fylde estate walkabouts: Winter/Spring New Fylde Tenant Conference 2012 New Progress Tenant Conference 2012 Broadfield Community Forum Wade Hall Community Forum Penwortham Youth Club - 8 -11 years New Fylde residents forum New Fylde residents forum New Progress estate walkabouts: Winter/Spring New Progress Housing Forum Outspoken New Fylde Housing Pre Board Forums Save energy, save money! Volunteering Courses	News News from 2012 Progress to provide 250 new affordable homes Winter weather advice Derelict site transformed into affordable homes Opening day at community base News from 2011 Staff at Clare House womens refuge thank kind hearted residents Winter weather advice Progress helps residents keep warm this winter New Progress helps residents beat the winter freeze New Fylde Housing help residents beat the winter freeze Make a wish come true this Christmas Progress backs national campaign against domestic violence New Progress obtains ASBI against nusiance tenant New Progress Housing Associations Head of Tenancy Enforcement scoops top ASB award Pudsey's bakery opens for business Innovative scheme launched to support witnesses Young tenants sign compact New Progress Housing Association's Linda Alcock is shortlisted for prestigious national award Progress supports Homeless International in transforming slums in Africa and Asia Sheltered housing scheme sponsors junior football team Progress backs call for rethink on welfare changes Progress secures £300k contract New homes bring affordable living to Leyland New Progress tenant wins online competition Three family homes saved from repossession thanks to New Fylde South Ribble blooms despite weather Green fingered residents wow judges Plumbing Apprentice wins top award New Fylde Housing shortlisted for Excellence Seven familes saved from repossession thanks to New Progress Police warn of doorstep fraudsters Lights, camera, action! New Fylde Housing summer soccer scheme kicks off Do you own a Beko Frost Free Fridge Freezer? New Fylde Housing scoops top award Penwortham man sent to jail for breaching anti-social behaviour injunction The Big Lunch Silver surfers hit the net Sheltered housing open days Glorious Gardens Ready Steady Grow! Leyland Eagles ride out to raise funds for the Refuge Raising funds for World Autism Day A new horizon for progress Green fingers at the ready! Official opening for new supported living scheme in Lytham St Annes Using their heads to raise money for charity Sheltered housing residents raise money for charity Progress does it again! Keeping crime off the streets of Leyland The Big Tree Plant - get involved! New Progress scoop top award Charity starts at Ancenis Court Progress Housing Group helps tenants beat the winter freeze Sheltered Housing residents raise money for charity Students spread festive cheer New Progress celebrates TSA recognition News from 2010 Archive Media enquiries Film library A new era for Heyhouses - watch online A Lifeline customer describes his experience of the service A member of Lifeline's emergency mobile response team describes the service and shares her experiences of helping customers in emergency situations. Green fingered tenants star in online film Let us help you fix it Progress Housing Group Tenant Annual Report 2011
Services Progress Plus About us Get covered Cover plans Boiler & central heating cover Plumbing & drains cover Electrical cover Coverplans for landlords Landlords cover Emergency repairs Buying or selling a home? Save money with a new boiler Apply now for Progress Plus The cost when things go wrong Existing customers Extreme weather and our service to you Important advice about your boiler condensate pipe Make an online payment to Progress Plus Report a repair or fault to Progress Plus Request an annual gas service from Progress Plus Upgrade your Progress Plus cover Terms & Conditions What to do if you smell gas Contact Progress Plus Lifeline How it works How much it costs Frequently asked questions How we are performing Service standards Telecare solutions Telecare range of sensors Come and tour our Smart Home Frequently asked questions KeySafe Make an online payment to Lifeline The Companion newsletter Contact Lifeline Find us on Facebook Watch us on YouTube Peace of Mind 4 Carers Recommend a friend Helpline About How it works How much it costs KeySafe Frequently asked questions What our customers say Make an online payment to Helpline Helpline newsletter Contact Helpline Peace of Mind 4 Carers Recommend a friend WORKSAFE About WORKSAFE How it works How much does WORKSAFE cost? Your legal responsibility as an employer Make an online payment to Worksafe Frequently asked questions Contact WORKSAFE Property services Development services B2B Call Monitoring Contracts	Homes to rent Already a customer? New Progress About us Customer Contact Charter Service Standards Getting it right If things go wrong Looking for a home? Apply for a home Shared ownership Available properties (external website) Emergency & temporary accommodation Foundations The Bridge Women's refuge Exchanges & transfers HomeSwapper Sheltered housing Scheme managers Sheltered alarm system In the event of an emergency Request an application pack for a new home or transfer Properties available now Your tenancy Your responsibilities as a tenant Moving in Moving on Right to buy or acquire Exchanges & transfers Keeping pets Leaseholders Shared owners Tenancy Agreement Review Your tenants' handbook Your rent How to pay your rent Make a payment to New Progress Difficulties in paying your rent Benefits calculator Welfare benefits advice Lancashire Community Finance Looking after your home & community Looking after your home and community Estate managers Estate walkabouts Estate caretakers Tackling anti-social behaviour Report an incident of anti-social behaviour Working in partnership to tackle anti-social behaviour Categories of anti-social behaviour Ways of tackling anti-social behaviour Mediation Racial, homophobic & transgender harassment Reporting hate crime Hate crime and incident self reporting form Report an incident of ASB Witness support Keeping your home safe & secure Free gas safety checks Discounted contents insurance Immersion heaters Important information about grounds maintenance and grass cutting Repairing & maintaining your home Report a repair Report a repair online How we prioritise repairs Maintaining & decorating your home Repair responsibilities Right to repair Making improvements to your home Aids & adaptations Let us help you fix it Planned maintenance and Improvements Save money and energy Help with debt Basic bank accounts Help with claiming benefits that you are entitled to Accessing low cost loans and credit Difficulties in paying your rent Useful tools and calculators Comparison tables Free home energy check Save money by switching suppliers Useful links Extreme weather advice Tips on keeping your heat in and your bills down Get involved Ways to get involved Why get involved? Making an impact Tenant inspectors Forums and panels Community investment panel Housing forum Editorial panel Disability forum Grounds maintenance monitoring group Tenant Training Community Associations Broadfield Community Association Buckshaw Village Community Association Fountain And Richmond Residents In Action (FARIA) Penwortham Community Club Seven Stars Community Association Contact your community investment team Quarterly prize draw - terms & conditions Talk magazine Tenant consultation Tenant board members Community notice board Free swimming lessons at your local pool New non-emergency numbers for the Police and NHS Penwortham Youth Club - 11 - 16 years Penwortham Youth Club - 8 -11 years Beware - latest scams in your area Community food growing programme in South Ribble Eat seasonably Help with the cost of cat neutering Over 50? Activities in your community Streetbank - share amongst your neighbours Struggling to dispose of bulky household waste? Find a job Register for online services Contact New Progress Report a repair Report anti-social behaviour Foundations The Bridge Useful links Downloads Information leaflets Annual report 2011 Your annual report 2009-2010 Satisfaction surveys Useful forms Right to buy or acquire forms Your latest Talk magazine Your tenants' handbook Financial statements How are we performing? Inspection reports and external assessments New Fylde Housing About us Customer Contact Charter Service Standards Getting it right If things go wrong Looking for a home? Apply for a home Who can apply? How to bid on a home Banding explained Frequently asked questions Properties available now Sheltered housing Temporary & emergency accommodation Supported housing Exchanges & transfers Feedback on recently let properties HomeSwapper Request an application pack for a new home or transfer Available properties Your tenancy Your responsibilities as a tenant Moving in Moving on Right to buy or acquire Tell us what you think about proposed changes to your Tenancy Agreement Exchanges & transfers Keeping pets Tenancy Agreement Review Your tenants' handbook Get involved Ways to get involved Why get involved? Tenant consultation Tenant board members Resident Associations Tenant inspectors Estate walkabouts Forums & panels Community investment panel Contact your resident involvement team Making an impact Feedback about our phone service Feedback about your letter or email to us Feedback about your visit Quarterly prize draw - terms & conditions Your tenant newsletter Your view Community notice board New non-emergency numbers for the Police and NHS YMCA Tenancy Support Clinic Beware - latest scams in your area Help with the cost of cat neutering Streetbank - share amongst your neighbours Eat seasonably Struggling to dispose of bulky household waste? Find a job Looking after your home & community Tackling anti-social behaviour Ways of tackling anti-social behaviour Witness support Report an incident of anti-social behaviour to New Fylde Housing Safer Lancashire Pledge on ASB Keeping your home safe and secure Gas safety Discounted contents insurance Immersion heaters Repairing & maintaining your home Report a repair Report a repair online Making improvements to your home Aids & adaptations Repair responsibilities Right to repair How we prioritise repairs Let us help you fix it Your rent How to pay your rent Make a payment to New Fylde Housing Difficulties in paying your rent View your rent account Money matters Discounted insurance for the contents of your home Help with debt Basic bank accounts Help with claiming benefits that you are entitled to Affordable gas, electricity and water Accessing low cost loans and credit Difficulties in paying your rent Benefits calculator Calculators Comparison tables Partner agencies Useful tools Useful websites Sheltered housing Extra care accommodation Maintaining & decorating your home Scheme managers Sheltered alarm system Directory of Sheltered Schemes In the event of an emergency Sheltered plus Register for online services Contact New Fylde Housing Report a repair Report anti-social behaviour Giving us feedback Useful links How we handle complaints Downloads Information leaflets Annual report 2011 Right to buy or acquire The Street: your tenants' magazine Useful forms Your tenants' handbook Financial statements Group inspection reports and external assessments How are we performing? Progress Care Housing Association LiLAC tenants About your home Your tenancy agreement The supported housing team What you can expect from us How to give us feedback Keeping at pet at your home Problems with neighbours Getting involved Tenant inspectors Ways to get involved Your Tenant Involvement Team Our tenant involvement statement What people say about tenant involvement Quarterly prize draw - terms & conditions Tenant forums Lancashire forum Tenant Participation Strategy Looking after your home Repairs Different types of repairs Report a repair Report a repair online Different types of repairs How long does it take for a repair? Who pays for repairs? Repairs log Kitchen appliances (white goods) Planned maintenance Keeping your home safe Adapting your home Decorating your home Your garden Paying for your home How to pay your rent Make an online payment to Progress Care View your account Difficulties in paying your rent Your annual service charge statement Shared ownership Downloads Progress People newsletter Information leaflets Annual report 2011 Financial statements How are we performing? Inspection reports and external assessments Contact Progress Care News LiLAC About your home Who is LiLAC? Your tenancy agreement The supported housing team What you can expect from us How to give us feedback Keeping a pet at your home Problems with neighbours Getting involved Our tenant involvement statement What people say about tenant involvement Looking after your home Repairs Report a repair Report a repair online How long does it take for a repair? Who pays for repairs? Repairs log Kitchen appliances (white goods) & furniture Planned maintenance Keeping your home safe Adapting your home Decorating your home Your garden Paying for your home How to pay your rent Make an online payment to Lilac View your account Difficulties in paying your rent Your community Shared ownership Downloads Annual reports 2011 Your newsletter Information leaflets Financial statements How are we performing? Inspection reports and external assessments Contact LiLAC News Progress Living About Homes to rent Apartments and houses to rent Apartments to share Progress Living - apply for an apartment or house to rent Accommodation for carers, visitors or outpatients Accommodation for ULHT staff Current tenants Make a payment to Progress Living Report a repair Report a repair online Pay your rent Register for online services Contact us Contact your accommodation office Feedback about Progress Living Gallery New Progress Property Owners Report a repair Your account Progress Housing Group Owners Report a repair Report a repair online Your account	About us Our subsidiaries New Progress Housing Association Tackling homelessness Telecare, Lifeline, Helpline & Worksafe Progress Care Housing Association New build Progress Living Keyworker accommodation Lilac Shared ownership Women's refuge New Fylde Housing Progress Property Services Business to business services Progress Plus Apprenticeships Efficiency savings Development Team Development services Supported living Examples of schemes Property specifications New build Rural housing Sustainable homes Working together for a brighter future Our vision Performance reports Corporate report 2010-2011 Corporate responsibility Domestic Energy Strategy Environment Equality & diversity profile Equality & Diversity Statement Single Equality Scheme Sponsorship & Charity Whistle Blowing Financial statements Financial statements 2010-2011 Financial statements 2009-2010 Financial statements 2008-2009 Governance Boards of management Progress Housing Group Board Members New Progress Housing Association Board Members Progress Care Housing Association Board Members New Fylde Housing Board Members Tenants Services Authority Investing in communities Investing in communities Apprenticeships Regeneration Safer communities Supporting People Tenant involvement Worklessness Investing in homes Asset management Better homes Management team Operating and Financial Reviews New Progress Housing Association's Operating and Financial Review 2011 Progress Care Housing Association's Operating and Financial Review 2011 New Fylde Housing's Operating and Financial Review 2011 Progress Property Services' Operating and Financial Review 2011 Accreditations and awards Website terms of use Staff intranet Log into secure area (CITRIX) Log into PINK (only available from PHG networked PC)
Work for us Why work for Progress Housing Group? Current opportunities Caretaker (Lincolnshire) Housekeeper (Grantham) Senior Supported Housing Officer (Pudsey, Leeds) Rewards & Benefits Training & Professional Development An inclusive employer Join our talent pool Apprenticeships Tips on completing a successful application	Downloads Tenant Annual Reports New Fylde Housing Annual Reports New Progress Housing Association Annual Reports Progress Care Annual Reports Corporate Annual Reports Progress Housing Group Annual Report 2011 Progress Housing Group Annual Report 2010 Annual Reports archive How are we performing? Tenant inspectors Information leaflets Operating and financial review Inspection reports and external assessments New Fylde Housing downloads New Progress Housing Association downloads Corporate report 2011 Progress Care Housing Association downloads	Contact us Request an application pack for a home Giving us feedback on our service Mystery shop us! How we will respond to your enquiry Customer Contact Charter Giving us feedback How we handle complaints Call monitoring Management team Media enquiries Report a repair Report anti-social behaviour
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