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Home Site Map	Events New Fylde estate walkabouts 2013 Silver surfers week Free fitness classes for tenants Penwortham Youth Club - 8 -11 years Black History month CIH Exhibition and Conference 2013 Debt and money management workshops International Youth Day New Progress estate walkabouts 2013 Preston Mela 2013 World Mental Health Day Sheltered Housing Conference (NPHA/NFH)	News News from 2013 Design students help tackle alcohol related crime Independent living project wins regional recognition at TPAS awards Lifeline awarded platinum standard for second year Court victory for New Progress Housing Associaton Ready, Steady, Grow Supported living research project shortlisted for prestigious award Switch to Direct Debit and you could win a break from your bills for a year! Progress Housing Group announces Community Stars! Progress Housing Group supports Big Community Switch to bring down energy bills Sisters to the summit Council Tax to be replaced by Council Tax Support Scheme New Progress to hold free computer class to help silver surfers get online Suspended prison sentence for housing association tenants Community to role sleeves up for Kilnhouse estate clean up New Fylde Housing to hold free computer class to help silver surfers get on online New homes unveiled beside the seaside Son's behaviour costs his family their home Housing Chiefs tell residents: Check your finance Housing group staff reap benefits of deaf awareness training Progress Housing Group makes community donation to Wigan Warriors Progress Housing Group shortlisted for two national housing awards Progress Housing supports Leyland sports club Search is on for community stars News from 2012 A fun day out for all the family Son's behaviour costs his mother her home Woman sent to prison for breaching injunction A young woman who stood up to a violent perpetrator of anti-social behaviour has been shortlisted for a national award Derelict Kirkham site transformed into affordable housing New Progress is awarded prestigious ASB accreditation New Progress supports residents to improve their computer skills during Get Online Week Youth banned from estate in Penwortham for two years Police on the cards for Leyland pupils Cake sale raises funds for Children in Need New tenant board member for Progress Housing Group Mayor cuts ribbon on restored Preston Guild summerhouse Energy suppliers extend debt levels help prepayment meter customers switch Important information for people who receive benefit payments by cheque Weather doesn't defeat as record number of residents enter annual gardening competition Residents raise funds for local charities Progress Housing Group names new Chair Tenant have their say at successful consultation event for Progress Housing Group Bike owners told to lock it or lose it Local employer Progress Housing Group recognised for staff training South Ribble Community Safety Week Progress supports adventure of a lifetime 10th Anniversary of Wish Tree Appeal supporting women's refuge Wish tree appeal Supported living leads to greater independence finds major research project Leyland tenants get new Estate Caretaker Residents of Jubilee Court celebrates schemes 35th anniversary Court victory for New Progress as tenant receives extended possession order Sheltered Housing Open Days What you need to know about benefit changes Suspended prison sentence for breaching injunction Introducing MyHomeChoice FyldeCoast New Fylde achieve CHS recognition Housing Association and charity team up to help young people gain valuable work experience Keeping crime of the streets of kingsfold Women ordered to stay away from Broadfield estate Tenant Conference 2012 Customer Service Excellence at Progress Housing Group Man jailed for repeatedly breaching anti-social behaviour injunction New Progress applies for court order over gas safety check Rosemere thrilled with donation from sheltered residents New scheme to help with the cost of improvements New scheme to help with the cost of improvements Progress to provide 250 new affordable homes What you need to know about benefit changes Derelict site transformed into affordable homes Opening day at community base News from 2011 Staff at Clare House womens refuge thank kind hearted residents Winter weather advice Progress helps residents keep warm this winter New Progress helps residents beat the winter freeze New Fylde Housing help residents beat the winter freeze Make a wish come true this Christmas Progress backs national campaign against domestic violence New Progress obtains ASBI against nusiance tenant New Progress Housing Associations Head of Tenancy Enforcement scoops top ASB award Pudsey's bakery opens for business Innovative scheme launched to support witnesses Young tenants sign compact New Progress Housing Association's Linda Alcock is shortlisted for prestigious national award Progress supports Homeless International in transforming slums in Africa and Asia Sheltered housing scheme sponsors junior football team Progress backs call for rethink on welfare changes Progress secures £300k contract New homes bring affordable living to Leyland New Progress tenant wins online competition Three family homes saved from repossession thanks to New Fylde South Ribble blooms despite weather Green fingered residents wow judges Plumbing Apprentice wins top award New Fylde Housing shortlisted for Excellence Seven familes saved from repossession thanks to New Progress Police warn of doorstep fraudsters Lights, camera, action! New Fylde Housing summer soccer scheme kicks off Do you own a Beko Frost Free Fridge Freezer? New Fylde Housing scoops top award Penwortham man sent to jail for breaching anti-social behaviour injunction The Big Lunch Silver surfers hit the net Sheltered housing open days Glorious Gardens Ready Steady Grow! Leyland Eagles ride out to raise funds for the Refuge Raising funds for World Autism Day A new horizon for progress Green fingers at the ready! Official opening for new supported living scheme in Lytham St Annes Using their heads to raise money for charity Sheltered housing residents raise money for charity Progress does it again! Keeping crime off the streets of Leyland The Big Tree Plant - get involved! New Progress scoop top award Charity starts at Ancenis Court Progress Housing Group helps tenants beat the winter freeze Sheltered Housing residents raise money for charity Students spread festive cheer New Progress celebrates TSA recognition News from 2010 Archive Media enquiries Follow us on 24Dash Follow us on Twitter OurTube Progress Housing Group Tenant Annual Report 2012 Progress Housing Group Tenant Annual Report 2011 A new era for Heyhouses - watch online Lifeline: how it has helped me Lifeline: understanding the service Green fingered tenants star in online film Telecare: how it can help Let us help you fix it
Services Progress Plus About us Get covered Cover plans Boiler & central heating cover Plumbing & drains cover Electrical cover Coverplans for landlords Landlords cover Emergency repairs Buying or selling a home? Save money with a new boiler Apply now for Progress Plus The cost when things go wrong Existing customers Extreme weather and our service to you Important advice about your boiler condensate pipe Make an online payment to Progress Plus Report a repair or fault to Progress Plus Request an annual gas service from Progress Plus Upgrade your Progress Plus cover Terms & Conditions What to do if you smell gas Contact Progress Plus Lifeline How it works How much it costs Additional services Telecare solutions Telecare range of sensors Come and tour our Smart Home Frequently asked questions Lifeline solutions for those with dementia How can Lifeline help me? How does it work? How much does it cost? What happens if I decide to use the service? Solutions for those experiencing dementia and memory loss Come and tour our Smart Home Response service and Keysafe Other help with dementia and memory loss Sara and Alice's story Contact us about our dementia services KeySafe Peace of Mind 4 Carers How we are performing Frequently asked questions The Companion newsletter Service standards Make an online payment to Lifeline Contact Lifeline Like us on Facebook Watch us on YouTube Recommend a friend Helpline How we are performing Frequently asked questions What our customers say Recommend a friend The Companion newsletter Additional services KeySafe Peace of Mind 4 Carers Make an online payment to Helpline Contact Helpline WORKSAFE About WORKSAFE How it works How much does WORKSAFE cost? Your legal responsibility as an employer Make an online payment to Worksafe Frequently asked questions Contact WORKSAFE Property services Development services B2B Call Monitoring Contracts	Find a home Already a tenant? Tenant zone About us Customer Contact Charter Service Standards Getting it right If things go wrong Looking for a home? Apply for a home Shared ownership Available properties (external website) Emergency & temporary accommodation Foundations The Bridge Women's refuge Exchanges & transfers Sheltered housing Scheme managers Sheltered alarm system In the event of an emergency Request an application pack for a new home or transfer Properties available now Your tenancy Your responsibilities as a tenant Moving in Moving on Right to buy or acquire Exchanges & transfers Keeping pets Leaseholders Shared owners Tenancy Agreement Review Your tenants' handbook Your rent How to pay your rent Make a payment to New Progress Difficulties in paying your rent Benefits calculator Welfare benefits advice Lancashire Community Finance Looking after your home & community Looking after your home and community Estate managers Estate walkabouts Estate caretakers Tackling anti-social behaviour Report an incident of anti-social behaviour Working in partnership to tackle anti-social behaviour Categories of anti-social behaviour Ways of tackling anti-social behaviour Mediation Racial, homophobic & transgender harassment Reporting hate crime Hate crime and incident self reporting form Report an incident of ASB Witness support Keeping your home safe & secure Free gas safety checks Discounted contents insurance Asbestos in your home Immersion heaters Legionnaires Disease Important information about grounds maintenance and grass cutting Repairing & maintaining your home Repairing & maintaining your home Report a repair Report a repair online Funding to help with home improvements How we prioritise repairs Maintaining & decorating your home Repair responsibilities Right to repair Making improvements to your home Aids & adaptations Let us help you fix it Planned maintenance and Improvements Tenants handbook and leaflets Save money with your Financial Inclusion team What you need to know about benefit changes Help with debt Progress Housing Group supports Big Community Switch to bring down energy bills Help with claiming benefits that you are entitled to Basic bank accounts Accessing low cost loans and credit Difficulties in paying your rent Useful tools and calculators Comparison tables Discounted home insurance Free home energy check Save money by switching suppliers Tips on keeping your heat in and your bills down Extreme weather advice Useful links Get involved Ways to get involved Why get involved? Making an impact Tenant inspectors Forums and panels The Forum Communications panel Disability and Equality forum Estate appearance review group Community investment panel Allocations forum Group business plan meeting Rents and services charges meeting Sheltered housing forum Tenant feedback group Tenant inspection review group Community Associations Broadfield Community Association Buckshaw Village Community Association Fountain And Richmond Residents In Action (FARIA) Penwortham Community Club Seven Stars Community Association Contact your community investment team Gardening competition 2013 Green fingers at the ready! Quarterly prize draw - terms & conditions Street Talk magazine Tenant consultation Tenant board members Community notice board Free debt and budgeting sessions Free swimming lessons at your local pool New non-emergency numbers for the Police and NHS Penwortham Youth Club - 11 - 16 years Penwortham Youth Club - 8 -11 years Smarterbuys discount deal scheme for household items Beware - latest scams in your area Community food growing programme in South Ribble Eat seasonably Help with the cost of cat neutering Over 50? Activities in your community Streetbank - share amongst your neighbours Struggling to dispose of bulky household waste? Find a job Register for online services Contact New Progress Report a repair Report anti-social behaviour Foundations The Bridge Useful links Downloads Tenancy information and other leaflets Satisfaction surveys Useful forms Right to buy or acquire forms StreetTalk: your tenants' magazine Financial statements How are we performing? Inspection reports and external assessments New Progress Housing Association Annual Reports Annual Report 2012 Annual Report 2011 Annual Report 2010 Your tenants' handbook New Fylde Housing About us Customer Contact Charter Service Standards Getting it right If things go wrong Looking for a home? Apply for a home How to bid on a home Properties available now Save money by moving to a smaller home. Sheltered housing Shared ownership Temporary & emergency accommodation Supported housing Exchanges & transfers Request an application pack for a new home or transfer Available properties Your tenancy Your responsibilities as a tenant Moving in Moving on Right to buy or acquire Exchanges & transfers Keeping pets Tenancy Agreement Review Your tenants handbook Get involved Ways to get involved Why get involved? Tenant consultation Tenant board members Tenant inspectors Estate walkabouts Community investment panel Contact your resident involvement team Making an impact Feedback about our phone service Feedback about your letter or email to us Feedback about your visit Forums and panels New Fylde Housing Sheltered Forum The Forum Gardening competition 2013 Green fingers at the ready! Quarterly prize draw - terms & conditions Residents Associations Your tenant newsletter Your view Community notice board Community notice board Residents Associations Advice on keeping warm and safe in cold weather New non-emergency numbers for the Police and NHS YMCA Tenancy Support Clinic Beware - latest scams in your area Help with the cost of cat neutering Streetbank - share amongst your neighbours Eat seasonably Struggling to dispose of bulky household waste? St. Annes on Sea Shotokan karate club (7yrs +) Find a job Looking after your home & community Tackling anti-social behaviour Ways of tackling anti-social behaviour Witness support Report an incident of anti-social behaviour to New Fylde Housing Safer Lancashire Pledge on ASB Keeping your home safe and secure Gas safety Discounted contents insurance Asbestos in your home Immersion heaters Legionnaires Disease Repairing & maintaining your home Report a repair Report a repair online Making improvements to your home Funding to help with home improvements Aids & adaptations Repair responsibilities Right to repair How we prioritise repairs Let us help you fix it Save money with your Financial Inclusion team What you need to know about benefit changes Discounted insurance for the contents of your home Help with debt Progress Housing Group supports Big Community Switch to bring down energy bills Help with claiming benefits that you are entitled to Basic bank accounts Accessing low cost loans and credit Difficulties in paying your rent Useful tools and calculators Comparison tables Free home energy check Save money by switching suppliers Tips on keeping your heat in and your bills down Extreme weather advice Useful links Your rent How to pay your rent Make a payment to New Fylde Housing Difficulties in paying your rent View your rent account Sheltered housing Extra care accommodation Maintaining & decorating your home Scheme managers Sheltered alarm system Directory of Sheltered Schemes In the event of an emergency Sheltered plus Register for online services Contact New Fylde Housing Report a repair Report anti-social behaviour Giving us feedback Useful links How we handle complaints Downloads Tenancy information and other leaflets Right to buy or acquire StreeTalk: your tenants' magazine Useful forms Financial statements Group inspection reports and external assessments How are we performing? New Fylde Housing Annual Reports Annual Report 2012 Annual report 2011 Annual report 2010 Annual report 2008 Your tenants' handbook Progress Care Housing Association LiLAC tenants About your home Your tenancy agreement The supported housing team What you can expect from us How to give us feedback Keeping at pet at your home Problems with neighbours Getting involved Tenant inspectors Ways to get involved Your Tenant Involvement Team Our tenant involvement statement What people say about tenant involvement Quarterly prize draw - terms & conditions Tenant forums Lancashire forum Tenant Participation Strategy Looking after your home Repairs Different types of repairs Report a repair Report a repair online Different types of repairs How long does it take for a repair? Who pays for repairs? Repairs log Kitchen appliances (white goods) Planned maintenance Keeping your home safe Adapting your home Decorating your home Legionnaires Disease Your garden Paying for your home How to pay your rent Make an online payment to Progress Care View your account Difficulties in paying your rent Your annual service charge statement Shared ownership Downloads Progress People newsletter Information leaflets Annual report 2011/12 Past Annual Reports Financial statements How are we performing? Inspection reports and external assessments Contact Progress Care Community Stars 2013 LiLAC About your home Who is LiLAC? Your tenancy agreement The supported housing team What you can expect from us How to give us feedback Keeping a pet at your home Problems with neighbours Getting involved Our tenant involvement statement What people say about tenant involvement Looking after your home Repairs Report a repair Report a repair online How long does it take for a repair? Who pays for repairs? Repairs log Kitchen appliances (white goods) & furniture Planned maintenance Keeping your home safe Adapting your home Decorating your home Your garden Paying for your home How to pay your rent Make an online payment to Lilac View your account Difficulties in paying your rent Your community Downloads Annual reports 2011 Your newsletter Information leaflets Financial statements How are we performing? Inspection reports and external assessments Contact LiLAC News Progress Living About Homes to rent Apartments and houses to rent Apartments to share Progress Living - apply for an apartment or house to rent (non-Trust) Accommodation for carers, visitors or outpatients Accommodation for United Lincolnshire Hospitals Trust staff Current tenants Make a payment to Progress Living Report a repair Report a repair online Pay your rent Register for online services Contact us Contact your accommodation office Feedback about Progress Living Gallery New Progress Property Owners Report a repair Your account Progress Housing Group Owners Report a repair Report a repair online Your account	About us Our subsidiaries New Progress Housing Association Tackling homelessness Telecare, Lifeline, Helpline & Worksafe Progress Care Housing Association New build Progress Living Keyworker accommodation Lilac Include Me In research project Key findings Project successes Background LiLAC project The research team Methodology Tenant involvement Research findings Action learning set Downloads Video reports Launch event Contact us Women's refuge New Fylde Housing Progress Property Services Business to business services Progress Plus Apprenticeships Efficiency savings Development Team Development services Supported living Examples of schemes Property specifications New build Rural housing Sustainable homes Working together for a brighter future Our vision Performance reports Affordable homes programme expenditure Annual Corporate Reports Corporate Report 2011-2012 Corporate Report 2010-2011 Corporate responsibility Domestic Energy Strategy Environment Equality & diversity profile Equality & Diversity Statement Single Equality Scheme Sponsorship & Charity Whistle Blowing Financial statements Financial statements 2011-2012 Financial statements 2010-2011 Financial statements 2009-2010 Financial statements 2008-2009 Governance Boards of management Progress Housing Group Board Members New Progress Housing Association Board Members Progress Care Housing Association Board Members New Fylde Housing Board Members Investing in communities Investing in communities Apprenticeships Regeneration Safer communities Supporting People Tenant involvement Worklessness Investing in homes Asset management Better homes Management team Accreditations and awards Website terms of use Staff intranet Log into secure area (CITRIX) Log into PINK (only available from PHG networked PC)
Work for us Current opportunities Evening Supervisor (Leyland) Housekeeper (Lincoln) I.T. Information Manager (Leyland) I.T. Trainer (Leyland) Housing Assistant (Lytham St Annes) I.T. Infrastructure Manager (Leyland) Rewards & Benefits Training & Professional Development An inclusive employer Join our talent pool Apprenticeships Tips on completing a successful application Suppliers portal What we look for in a supplier How do we select a supplier? Frameworks OJEU Where do we advertise? Procurement services Constructionline Avoiding delays in payment Corporate responsibility Frequently asked questions Contact the procurement team	Downloads Tenant Annual Reports New Fylde Housing Annual Reports New Progress Housing Association Annual Reports Progress Care Annual Reports Corporate Annual Reports Progress Housing Group Annual Report 2012 Progress Housing Group Annual Report 2011 Progress Housing Group Annual Report 2010 Annual Reports archive How are we performing? Tenant Inspections and Mystery Shopping Operating and financial review Inspection reports and external assessments New Fylde Housing downloads New Progress Housing Association downloads Corporate Reports Financial Statements Progress Care Housing Association downloads	Contact us Request an application pack for a home Giving us feedback on our service Mystery shop us! How we will respond to your enquiry Customer Contact Charter Giving us feedback How we handle complaints Call monitoring Management team Media enquiries Report a repair Report anti-social behaviour
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