Progress Housing Group

Telecare Customers
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*	Telecare FAQs
*	Sensor Information
*	Lifeline
*	Progress Plus

We are accredited members of the Telecare Service Association, members of the Association must adhere to the published code of practice.

Telecare

Telecare
Telecare offers a range of wireless sensors around the home that are designed to help older and vulnerable people live safely, securely and independently in their homes.

Who can use Telecare?

The sensors activate an alarm via your telephone line when you have a problem in the home or there is a threat to your safety. The Control Centre monitors your alarm 24 hours a day. When the alarm is triggered, an operator will talk to you over a speaker unit until help arrives.

Telecare enables you to maintain your independence and dignity, whilst giving your family and carers the reassurance that help is on hand should you need it.

Learn more about our Service Standards

Our dedicated Control Centre in Leyland currently provides over 70 Telecare customers with help at the touch of a button 24 hours a day, 365 days of the year. The Control Centre provides 24 hour emergency assistance and handled over 13,000 calls for Telecare and Lifeline. We are now the lead provider for Telecare in Central Lancashire.

Learn more about the range of wireless sensors used around the home

View frequently asked questions about Telecare.

For more information email us or phone us on 01772 436756.

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Our New Progress Housing Association Telecare logo

Our Telecare service provides peace of mind for many elderly and vulnerable residents.

Click here to download our Telecare
leaflet (PDF)