We all have a personal responsibility to ensure we challenge discrimination and promote equality, diversity and inclusion. At Progress we are determined to ensure people are treated fairly and respected as fellow human beings. Many things are wrong in our society, but we are committed to ensuring we contribute to making it a fairer place for all. Our employment offer is an important part of that commitment and we are working hard to be better at creating opportunities for all. Our role as a social housing provider champions the right for everyone to have a decent home and to be supported so every individual can reach their potential. These principles are demonstrated in our values and in the way we work with customer and colleagues every single day. Our offer is a genuine one, we truly want to improve the lives of our customers and create new opportunities for all. This is delivered through our committed and talented workforce which we would love to welcome you into. Be part of our campaign to create a fairer society and opportunities for all. Jacqui De-Rose, Chief Executive
Our commitment

We recognise that certain groups in society are disadvantaged and that they often do not have equal access to jobs and services. In the provision of housing services and our role as an employer to provide these services, we will always seek to ensure that we treat every individual according to their needs.

All applicants will be treated equally. No person applying for housing, or for a job, or for contracts within Progress Housing Group, will be treated less favourably than any other person or group of persons because of their race, colour, ethnic or national origin or because of their religion, gender, sexuality, disability, appearance, age, HIV status or marital status.

We will ask people applying for housing and employment for information that will help us monitor our progress towards equal opportunities. This information will be recorded separately to uphold confidentiality. We will monitor and take action to put right any imbalances in our policies and practices.

In carrying out this equal opportunities policy, we will actively assist disadvantaged groups to benefit from our housing services.

You can read our EDI strategy here

Equality, Diversity and Inclusion Performance statistics

For more detailed information, please refer to these statistics, our quarterly balance scorecard or contact us.


The Group aims to recruit from the broadest possible pool of talent to attract and recruit people with diverse backgrounds, skills and abilities, who will enhance the quality of service and contribute to the Group’s success.

So that we can reach more diverse applicants, we need to advertise in a variety of places so that more people will see our opportunities. 

We are very pleased to be advertising all of our vacancies on significantly more diverse channels, including




To view our current vacancies and find out what it's like to work at Progress, please visit the careers section of our website by clicking here.

We will regularly review and monitor our recruitment and selection policy to ensure that no job applicant or employee is treated less favourably than another. The results of the monitoring are reported to the board of management on a quarterly basis.



Disability Confident

Lgbtjobs Proud Partner Logo


An inclusive culture

We monitor training to ensure that all employees receive equality of opportunity and, where appropriate, we provide colleagues from minority groups with special training facilities to enable to compete or qualify for positions within Progress Housing Group.

We value our employees and we have been rewarded the Investor in People standard.

All employees are required to ensure that their personal conduct within the Group reflects our EDIB values. 

We have network groups for BAME, LGBT+ colleagues and those with caring responsibilties.

As part of this ongoing EDIB work, we recently launched a new mechanism for colleagues and non-executive directors to better understand how inclusive people felt Progress Housing Group was as a place of work.

Our most recent survey indicated areas for improvement, which generally consisted of increasing our diverse workforce, increasing our awareness and training, and improving our listening and identifying individual needs. Following analysis of the survey results, the following actions were suggested to enhance inclusivity to the Group: 

  • The promotion of both unseen disabilities and impairments in general, including hearing impairments.
  • The high volume of respondents who have experienced some form of mental health illness indicates some form of training in mental health awareness would be beneficial.
  • More information on why we are requesting personal information and how and why this information is being used may increase reassurance and understanding and increase uptake in providing this information.
  • Expand visibility of the activity taken by the Group in support of diversity and inclusion to increase understanding and awareness of employees, non-executive directors, and customers as a whole.


Gender pay gap report

The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017​ came into force in April 2017. It requires employers with 250 or more employees on the snapshot date (5 April each year) to publish reportable information online, both via gov.uk and on their own website, within 12 months of the snapshot date.

You can read our gender pay gap report on the GOV UK website here.

You can read our own detailed gender pay gap report here.

If you have any questions, please contact us.

Board of Management

As an employer, we are actively encouraging diversity at board level through our award winning programme; we are attracting more diverse talent to our organisation, and we continue to seek opportunities to open up conversations around race, diversity, representation, inclusion and belonging to ensure important issues are discussed, and consideration is given to how we can constantly improve.


All our contractors must either have their own equal opportunities policy which is in line with our Group policy or, if they do not have a policy themselves, uphold our equal opportunities policy.

Tenant Representatives

We are committed to tenant consultation and participation. We are committed to equality of rights to consultation and participation between assured, protected assured and assured short-hold tenants, irrespective of their length of tenancy or where and in what type of property they live. We consult and encourage participation for all tenants regardless of age, nationality, race, financial circumstance, political or religious beliefs or sexuality.

Housing Services

We will take steps to encourage applications for housing for all parts of the community. We will monitor each stage of our application and allocation process to ensure that every application for housing is treated fairly and no individual is discriminated against. We will monitor and regularly review our letting policy.