Our vision is to:

Have a positive impact on people and communities by providing high quality homes, supporting independence and creating opportunities.

Our values as an organisation are:


People are at the heart of our business. By treating everyone fairly and understanding their diverse needs and strengths, we can serve them better and provide services that positively impact their lives.


We search for solutions and ideas that overcome the challenges faced by our tenants, customers, communities and partners.


We are open and honest, with a friendly, enthusiastic and energetic way of working that is true to what we stand for.


We lead the way through our knowledge and expertise, investing for a strong future and excelling in all we do to provide the highest possible standards of service.


We work in partnership with our tenants, customers, colleagues, local communities and other experts, to bring everyone together and achieve more.


Find out more about how we make a difference in our latest Annual Report.