Our vision is to:

Have a positive impact on people and communities by providing high quality homes, supporting independence and creating opportunities.

Our values as an organisation are:

People focused

People are at the heart of our business. By treating everyone fairly and understanding diverse needs and strengths, we can serve people better and provide services and opportunities that positively impact on lives of customers and colleagues.

Forward thinking

We work together to search for and implement innovative solutions and ideas that overcome challenges faced by our tenants, customers, communities,partners and colleagues.


We are open and honest, with a friendly, enthusiastic and energetic way of working, which is true to what we stand for.


We use our knowledge, expertise and learning to invest in a positive future for all, and aim to excel in all we do to provide the best possible standards of service.


We work in partnership with our tenants, customers, colleagues, local communities and other experts, bringing everyone together to achieve more.


Find out more about how we make a difference in our latest Annual Report.