Inclusive communications
Inclusive language is a form of communication that avoids using words, expressions, or assumptions that stereotype, demean or exclude people. For example, gendered language is commonly understood as a language that is biased towards a particular sex or social gender. In English, this would include using gender-specific terms referring to professions or people, such as businessman or fireman.
Language is powerful and can have varying effects; we acknowledge not everyone understands the words or phrases that are considered hurtful or offensive and that changing personal habits requires patience and empathy.
Writing about ethnicity - GOV.UK (ethnicity-facts-figures.service.gov.uk)
https://www.gsma.com/aboutus/wp-content/uploads/2020/11/GSMA-Inclusive-Language-Guide_2020.pdf
• Avoid acronyms
• When speaking about groups of people in general, use inclusive terms such as multi- cultural
• When speaking about individual groups, use specific terms that the group identifies with