We aim to improve the opportunities available for people who live in our homes or who receive other services from us. We recognise that there is a huge inequality of opportunity and that our customers, including those living in social housing, are amongst the most disadvantaged in society.

Our contribution to creating opportunities for our customers is first and foremost about providing a good quality, safe and secure home which our tenants can use as the base to achieve their own ambitions. We have included lots of information on the ways we do this elsewhere in this report.

We also work closely with customers to help them achieve their aspirations, particularly in relation to employment, training and education through our Progress Futures programme and through the work which our charitable susbsidiary, Key Unlocking Futures, carries out with young people and families.

Tenant involvement

We want you to get involved in how our services are run. There are lots of ways to get involved depending on how much time you want to give. Any input will be greatly appreciated and will help us improve our services.

Employment and skills

Get access to free training, funding, support, education and help getting online - tailored exactly to your needs - to improve your employment skills, job prospects and life in general.

Community Investment Fund

The Community Investment Fund was set up with a budget of £1.5m to invest in projects and activities to improve our communities. It is managed by a panel made up of tenants and board members who decide how the money is spent to make sure that it has the greatest impact for our communities.