Coronavirus (COVID-19) help hub
CLICK HERE FOR INFORMATION FOR TENANTS IN LEICESTER
As the lockdown starts to lift we are now able carry out some (most) non-emergency repairs
We are currently in the process of contacting those tenants who had an outstanding repair to discuss whether it is now safe for us to visit your property and complete the repair.
This may take some time so please bear with us, and note that it may take longer than usual to complete the works whilst we follow strict safety guidelines to protect both you and our staff.
If you have a new repair, you can now report these as usual online, by webchat or by phoning 03333 204555. Please note that we will need to assess each job to see if we can complete it, due to the ongoing restrictions related to COVID-19.
Many things, such as bill payments and reporting issues, can be done on our website or by contacting us.
Our Here to Help Team can also help if you are struggling financially, with accessing food, medicine, vital services or childcare, or have health issues.
Please keep visiting this page for updates.
Coronavirus frequently asked questions
Find out moreAvailability of services
Information about repairs and more during the Coronavirus crisis
Find out moreWhat to do in an emergency
Find out moreFinancial support and guidance
Worried about paying your rent during the Coronavirus crisis
Find out moreGrounds maintenance
Find out moreGov.uk's coronavirus help site
Find out what you can do if you’re struggling because of coronavirus (COVID-19)
Find out moreOther community support and useful resources
Some info we thought you might find useful during the Coronavirus crisis
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