Start date

March 2020

Background and experience

Sam started working in housing in February 2006 as a Housing Assistant at New Prospect Housing. Sam currently works at Onward as a Policy and Research Specialist with the responsibility for leading on research projects influencing strategic and operational decisions. She is the Armed Forces lead, a Domestic Abuse Champion and sits on the Safeguarding Board at Onward.

Sam is passionate about customer engagement and housing management and brings lived experience as a social housing tenant to the role.

Sam is committed to professional development and has recently completed a Diploma in Social Housing with the Chartered Institute of Housing and a CIPR in Stakeholder Engagement.


Sam’s skills include project management, research and development, housing policy, customer engagement, performance collation and monitoring and housing management.

Personal interests

Sam spends her spare time keeping busy with her two young children and walking in the countryside with her dog.