We have a number of groups, which are open to all our customers.

Letting us know what you think about the services we provide will help us make improvements.  So have a look at what is going on here, we would love to see you at our next event

The Forum

The Forum is the body of people that is consulted on policies and procedures before they go to the Board.

All customer related Board reports, policies and performance reviews are presented to The Forum on a quarterly basis; it gives you the opportunity to have your say and represent other tenants on all the information that is presented.

Specialist focus groups and panels

If you have a particular skill or want to influence a certain service area then you can join one of a number of specialist groups and panels.

Come along and help to review our regular newsletter. You can help to put together future editions by letting us know what you would like to see included.

This group comes together to talk about our communities and how they look.  They help to develop projects to tackle environmental issues which will improve areas and make our communities nicer places to be.

This group is open to all our independent living customers. It looks at what is happening within our schemes across the Group, bringing good ideas and suggestions that can be shared with others.

This group looks at the repairs and maintenance service provided by the Group.  What is involved, what is planned and how can improvements be made.

This group looks at feedback received from complaints and compliments.  Including how this has been used to make improvements to services across the Group.

Start your own forum

If there is an area that you are interested in and there doesn’t seem to be a specialist panel for it then please let us know and we will consider your request.

To get involved with a forum or to start your own please contact us.