Repairs and maintenance
It is our responsibility to fix anything which is broken or needs repairing.
If you find anything which needs repairing then please report it to a member of staff.
If there are no members of staff available and it is an emergency, such as a burst water pipe, please contact the on-call staff on 01772 435864.
Whilst it is our responsibility to fix anything in your flat which needs repairing, we will charge you if we have to repair something which has been damaged on purpose or has been damaged through abuse, misuse or neglect.
We need to carry out routine checks and repairs, such as gas safety checks or decorating, to keep your accommodation in a safe and liveable condition.
We apologise if we cause you any inconvenience.