Join a group or forum
Forums and groups are great ways to discuss topics that are important to you and find solutions with other like-minded Progress Housing Group tenants.
The Forum is the body of people that is consulted on policies and procedures before they go to the Board.
All customer related Board reports, policies and performance reviews are presented to The Forum on a quarterly basis; it gives you the opportunity to have your say and represent other tenants on all the information that is presented.
Specialist focus groups and panels
If you have a particular skill or want to influence a certain service area then you can join one of a number of specialist groups and panels.
Help develop the tenants’ newsletter, website, leaflets and other important publications as well as organising important events such as the tenant conference. This is your chance to influence how we talk to our tenants.
Our Disability and equality forum helps develop the accessibility of services and our aids and adaptations procedure.
This group reviews the performance of our grounds maintenance and tackles any environmental issues within our communities.
The independent living forum looks at all aspects relating to independent living.
Looks at various aspects of the repairs service and how we can improve and grow it.
This specialist meeting is open to all customers with a leasehold or shared ownership tenancy with us.
We welcome our Polish customers to discuss (via a translator if necessary) any concerns or community issues they might have with members of staff.
This group looks at our feedback and complaints procedures and helps us to shape the way we deal with customer feedback.
The Youth forum is made up of young people under the age of 25. They meet quarterly to give us feedback on issues important to them. We address these together and come up with solutions that could include providing training or sourcing funding to make improvements that would benefit other young people in their communities.
Start your own forum
If there is an area that you are interested in and there doesn’t seem to be a specialist panel for it then please let us know and we will consider your request.
To get involved with a forum or to start your own please contact us.