The Scrutiny Pool is a tenant led group that inspects and scrutinises our services to make improvements for our customers.
As a Scrutiny Pool member, you will have access into numerous services so you can make vital recommendations to Progress Housing Group. Over the last few years the Pool have assisted in improvements for the Repairs service, low level arrears letters, service charge descriptions and the tenant handbook, to name a few.
If the Scrutiny Pool sounds like something you would be interested in, then the Community Involvement Team would be delighted to welcome you to the next quarterly meeting.
The meeting will be held at Warwick House, St Annes on Wednesday 18 August, at 2pm.
At this meeting we will:
- Discuss the action plan following the 'Customer experience of estate walkabouts and estate appearance' review
- Update on the current review
- Select the next area of review
To confirm your place at the quarterly meeting on 18 August, please contact the Community Involvement Team by calling 03333 204555 or email firstname.lastname@example.org Or you can complete the form below.