The Scrutiny Pool is a tenant led group that inspects and scrutinises our services to make improvements for our customers.
As a Scrutiny Pool member, you will have access into numerous services so you can make vital recommendations to Progress Housing Group. Over the last few years the Pool have assisted in improvements for the Repairs service, low level arrears letters, service charge descriptions and the tenant handbook, to name a few.
If the Scrutiny Pool sounds like something you would be interested in, then the Community Involvement Team would be delighted to welcome you to the next quarterly meeting.
The meeting will be held at Warwick House, 6th March 1pm-3pm with a light buffet lunch at 12.30pm.
At this meeting we will:
- Update previous actions
- Update on the current review of the customer consultation of the communication withing repairs
- Select the next area of review
To confirm your place at the quarterly meeting on 6th March, please contact the Community Involvement Team by calling 03333 204555 or email firstname.lastname@example.org Or you can complete the form below.