At Progress Housing Group we have a Scrutiny Pool which is made up of volunteer customers. They work with staff to look at how services are provided and make recommendations as to how these can be improved for our customers.
The Scrutiny Pool meets every quarter to find out how their recommendations are being progressed. The Scrutiny Pool members also use this meeting to select the next service they want to review.
If you would like to join the Scrutiny Pool or come along to find out more please contact the Progress Involvement Team on 03333 204555, email firstname.lastname@example.org or complete the form below.