We are committed to ensuring that customers are at the heart of our business. A key part of this is making sure we provide helpful information about how we set our rent and service charges each year.
This year we will be running the information sessions by zoom, so hopefully you will be able to join us to find out more about how the rent and services charges from April 2021 have been set and what they will pay for.
It is also an opportunity for our customers to ask questions about the process.
We are holding three zoom sessions on 14th January 2021, one at 10 am for our independent living customers, one at 1.30 pm for our general needs customers and one at 3.30 pm for our supported living customers.
It is really easy to join a Zoom event, which you can do either by video, using a smart device or telephone call, using a landline. If you have not done this before we are happy to help you get connected.
We are also holding a live Question and Answer session using face book at 6 pm on 14th January, so we are really hoping you will be able to join us for one of these events.
If you would like to find out more, or would like to book a place please contact the Progress Involvement Team at firstname.lastname@example.org, call 03333 204 555 or complete the form below.