This is a session for members of the Scrutiny Pool to carry out their review, looking at how we listen to our customers voice. This session will look at the area of "when things go wrong".
During the review our volunteer customers will help us to look through the Together with Tenants charter which has been launched nationally, to find out what we are doing well, and where we could do better.
It would be great to include customers from across the Group in this review to make sure we get views from a good mix of customers living in different areas and with different experiences.
So please do come along and join our Zoom event, if you are able to.
It is really easy to join a Zoom event, which you can do either by video, using a smart device or telephone call, using a landline. If you have not done this before we are happy to help you get connected.
If you would like to find out more, or would like to book a place please contact the Progress Involvement Team at firstname.lastname@example.org, call 03333 204 555 or complete the form below.