Please note that due to upgrades and maintenance, our live webchat facility on our website will be temporarily unavailable from 6 May until 18 May. There are still plenty of ways to contact us.
Repairs service - mystery shopping
The Tenant Scrutiny Pool is currently investigating the communication during repairs appointments. To help with this review we would like to hear of your recent experience.
If you have had a repairs appointment in the last three months, please complete the survey by clicking here.
Please note this isn’t a process for logging complaints.