
Support for deaf and hearing impaired tenants and customers
My name is Lisa. Over the last two years I have completed and passed Levels 1 and 2 in British Sign Language (BSL). Next year I would like to complete Level 3 BSL at university.
I would like to offer my support to Progress Housing Group customers and tenants to help bridge the gap between hearing and deaf communities.
What BSL and communication support can I provide?
- Translating BSL into spoken English and English into BSL for easier communication
- Communicating support plans and rent arrears to tenants
- Supporting you with shopping and bills
- Supporting you to get involved in local activities and introductions to other people.
Lisa Murphy – Progress Lifeline Installer (BSL Level 2)