It is a real privilege to be introducing our annual report in our 25th anniversary year.

During our 25 years, we have remained true to our belief that everyone has the right to a decent home. Over these years we have helped thousands of people find a good-quality home in a safe and pleasant neighbourhood.

Our role in society is just as important today as it ever was. Many people still cannot access good-quality housing as new provision remains well below the number of homes needed. At Progress Housing Group, we have pledged to provide more than 1,000 new homes by 2023. We will focus on social rented homes to help people who are least able to find a home on the open market.

Our philosophy is to offer support so that people can live independently in their own home and enjoy a good quality of life. We therefore campaign to ensure there is a voice for people who are more vulnerable, who have learning disabilities or mental health needs. We provide a range of support services to help them make their own choices in life and be as independent as possible.

We also support people to make changes in their life. Whether people are escaping domestic abuse or homelessness, looking to secure employment or seeking education or volunteering opportunities, we work on a one-to-one basis to help them take the necessary steps to change their world for the better and achieve their dreams.

Our biggest contribution is our belief in people and our recognition of their enormous resilience and strength in times of crisis. We know that a little bit of support, at times when it is most needed, can make all the difference.

This annual report is a celebration of all the positive things a housing organisation can achieve when it works with individuals to make our world a better place. Progress Housing Group has always supported people and is proud to continue to do so for many years to come.

Jacqui De-Rose

Group Chief Executive

Corporate annual report

Our lives in Progress

Annual report 18/19