Chorley and South Ribble Refuges at Progress Housing Group are working together with West Lancashire Women’s Refuge at The Liberty Centre, Fylde Coast Women’s Aid (FCWA) and lead provider, SafeNet Domestic Abuse and Support Services, to support women and children across the county with the creation of a new partnership, Lancashire Refuges.

Lancashire Refuges, launched in September 2019, offers emergency safe accommodation and specialist support to victims and survivors of domestic abuse using a single point of access to accept referrals from across Lancashire 24 hours a day, 365 days a year, with a dedicated referral helpline - 0300 303 3581.

The support includes temporary emergency accommodation, including Jane’s Place; the only complex needs Recovery Refuge in the North West. 

Specialist domestic abuse support staff are trained to deliver tailored support to all victims and survivors including those from BAME and LGBTQI communities, children and young people, those with additional complex needs, those with additional mobility, sensory, physical and learning needs and male victims.

Lancashire Refuges can accommodate larger families through safe house provisions and can also assist in accommodating pets via established pet foster services and employees at The Calico Group. 

Philomena Cunningham, Operations Director at Progress Housing Group, said:
At Progress Housing Group we believe that everyone has a right to live in a safe environment. That’s why continuing our work providing accommodation and support to victims of domestic abuse in Lancashire is so important to us. Our refuges provide more than just a home for people who have been suffering from abuse; they offer a safe and supportive environment that allow people to learn how to live independently again with practical and emotional support. Our refuge staff have worked hard to build an excellent and well-deserved reputation throughout Lancashire and beyond and, alongside our Family and Outreach Support Service, which is provided in partnership with Lancashire County Council, our support to victims and survivors of abuse will be strengthened through this countywide service.
Helen Gauder, Managing Director at SafeNet Domestic Abuse and Support Services, said: 
We are delighted to lead the delivery and development of safe refuge services though Lancashire Refuges and to positively influence and shape services for victims and survivors of abuse over the coming years. We are fully committed to delivering best quality accommodation with specialist bespoke support, keeping all victims and survivors safe and supporting them towards safer, healthier and happier futures. We are working to strengthen and extend refuge services to ensure we can sustain and grow our services to meet the increasing demand for safe refuge spaces in Lancashire.


County Councillor Peter Buckley, Lancashire County Council's cabinet member for community and cultural services, said:
Lancashire County Council has awarded this contract in the expectation that we will benefit from the skills and expertise of our very experienced local domestic abuse providers. I don't think I need to convince anyone how important it is to keep women and children safe and support better long term outcomes for all survivors of domestic abuse. The council has committed our resources to make sure that refuge accommodation is available to meet the needs of people in crisis. We look forward to working with SafeNet and their delivery partners throughout the life of this five year contract as it continues to develop and improve the refuges.

For more information about Lancashire Refuges, visit