If you are not able to pay your rent, please don't bury your head in the sand.

Talk to our Income Collection Team as soon as possible. Whether the problem is due to a change of circumstances, a budgeting problem, or a cut in benefits, there are vital steps you can take to help get yourself back in control and avoid eviction. We are always able to help, call us on 03333 204555.

While it is understandable that you might be afraid of telling us that you are going to be late with the rent, it is far better to get the issue out in the open.

When you contact us, you must explain why you are going to be late with your rent. Please be clear about what you are doing to address the problem to help ensure it won't happen again and make sure you have a plan in place to pay your rent and clear any rent arrears that you have.

In some cases, it will be obvious why you have a problem as perhaps your income or expenses have suddenly changed for the worse, for example, because you have lost your job or your partner has moved out and stopped contributing to the rent. In other cases, it may be that you are living beyond your means.

Either way, you will need a plan. Being repeatedly late with your rent could lead to eviction and may make it difficult for you to find another property to rent.

First, use a budget planner to work out the shortfall between your monthly income and your expenses. The Money Advice Service has some excellent budget planning tools to help you budget better. Visit the website or contact them direct on www.moneyadviceservice.org.uk (opens in new window).

Once you have done this, look at ways you can cut back or boost your monthly income to close the gap. Cutting back can be difficult, but it won't be as painful as being evicted from your home, which is why you need to act now. Ask yourself the following questions:

  • Can you stop any of your regular monthly expenses or cut back on any luxuries?
  • Are you on the cheapest tariff for all your monthly bills – gas, electric, telephone?
  • If you have credit card debt, can you switch to a 0% credit card and save yourself some interest payments?
  • Are you spending too much on going out or on new clothes? It is far more critical to be able to pay the rent.


Extra expense at Christmas

Are you feeling the pressure to spend a lot more at Christmas? It is far more critical to be able to pay the rent. The Martin Lewis Moneysaving Expert website has a useful blog on saving money at Christmas - click here to read the blog (opens in new window).

If you are having problems paying your rent call us as soon as you can on 03333 204555. You can also find some helpful information and links on our website. Click here to navigate to the income collection and financial inclusion pages on our website.