Acts of kindness at Progress Housing Group's Independent Living schemes help support tenants during the coronavirus lockdown.

Independent Living Coordinators from Progress Housing Group have been working with local charities, businesses and churches to support tenants living in their over 55s schemes across Fylde and South Ribble.

In South Ribble, New Day Church in Lostock Hall have supplied 19 emergency food parcels to tenants in need.

Paula Photo IL Coordinator RESIZED

Independent Living Coordinator, Paula Sutcliffe said, “New Day Church have been amazing in supporting some of our more vulnerable tenants who are older, who aren’t able to go out to the shops themselves due to limited mobility, or have no friends and families who can shop for them. They’ve helped 19 of our tenants with food parcels so far and our tenants are over-the-moon to receive their help at this difficult time. Thank you New Day Church.”



Suan IL Coordinator

The impact and importance of staying connected with family

In Lytham, Independent Living Coordinator Susan Broster supported a tenant who was feeling lonely and was missing his family by helping him to set up video-calling on his mobile phone. Susan says, “The next morning my tenant was very upbeat as he had seen and spoken to his daughter and grandchildren and was absolutely thrilled to bits.”



In Fylde, Independent Living Coordinator Kim Meecham is working with local independent bakery The Bread Basket who is donating food parcels to in-need residents and says that the kindness and thoughtfulness shown to each other during this time has also been lovely to observe.

Kim IL Coordinator RESIZED

Kim adds, “I have witnessed so many acts of kindness between our tenants these past few weeks. One resident has offered to order food deliveries online for those tenants that are not online; another has been shopping for their neighbours and keeps some extra supplies on the premises for emergencies for everyone.

“One gentleman has donated his food parcel to another tenant who he considered needed it more than he did. And we have another tenant who has been walking dogs for those who are unable to go out during the lockdown due to the risk to their health.”


Gemma Webster IL Coordinator RESIZED

Independent Living Coordinator for Fylde, Gemma Webster, says, “It’s great to see so many businesses, organisations and charities pulling together to help others. Fylde Borough Council put me in touch with Lightchurch, a charity that takes shopping lists from some of our most vulnerable tenants and does their shopping for them so they could remain in isolation. 

“Kirkham food bank are dropping off emergency food packages to a couple of tenants who are struggling financially. Morrisons in Fylde also very generously donated easter eggs for our tenants.

"One gentleman allowed me to contact his electric company on his behalf as he’s struggling financially and he got £49 credit added to his meter so he didn’t have to leave his home. I was so pleased I could help him as this took a lot of extra worry away for him.

“To help our tenants who are struggling with boredom, I’m trying to help keep their minds active and help with their mental wellbeing, so I’ve dropped off some crossword puzzles, colouring books and coloured pencils." 

Gemma adds, “The tenants have said that they are really grateful for our calls and check-ins and that it’s lovely to know that Progress care about their wellbeing.”

Food Parcels For IL RESIZED

 Photo above shows food parcel donated by New Day Church in Lostock Hall