Changes to jobcentre appointments and Universal Credit
People receiving benefits no longer need to attend jobcentre appointments.
People will continue to receive their benefits as normal, but all requirements to attend the jobcentre in person are suspended. These changes will be in place for three months from 19 March 2020.
Anyone already claiming Universal Credit who thinks they may have been affected by coronavirus, should contact their work coach using the
- Online journal, or
- Calling the Universal Credit helpine, 0800 328 5644.
On Friday 20 March 2020 the Chancellor announced that the standard rate in Universal Credit and tax credits will be increased by £20 a week for one year from 6 April.
People applying for Universal Credit, Employment Support Allowance or other benefits should not go to a jobcentre but apply for them online www.gov.uk/browse/benefits.