Some top tips and handy hints on how you can help keep you and your family safe.

Electrical safety

As a Landlord, we must carry out regular checks on electrical installations in your home; this test is called an Electrical Installation Condition Report (EICR) and takes around three hours to complete. Following the approval of our new Electrical Safety Management Policy we will undertake an EICR at least every five years or based on the recommendations of the previous test. We carry out these tests to make sure the electrical installations in your home are safe and sound.

It is essential we carry out these tests and that you co-operate and allow us access to your home to do the test. The service is free and will ensure your safety, so if you receive a letter from us, please respond as soon as possible and arrange an appointment for one of our expert electricians to visit you in your home.

  • If a wire or plug looks damaged, then do not use it
  • If there are scorch marks around a plug on the wall, then do not plug anything into it
  • Do not plug more than one thing into each socket Remember! There are lots of ways you can help keep safe in between these tests and we have listed some of them below.
  • Switch off and unplug items when you are not using them
  • Make sure that wires are not tangled. When a wire is tangled, and electricity is running through it, the wire can get extremely hot and start a fire
  • When you are not in the room make sure you turn off your fire or electric heater
  • Do not leave your fire or electric heater on overnight
  • Do not leave anything close to a fire or heater
  • If you have a portable electric heater, then make sure you do not position it right next to a wall or piece of furniture
  • If you use an electric blanket, then make sure you switch it off before you go to bed
  • We would recommend that you do not use candles and do not smoke inside.

Gas safety As a Landlord, we must carry out safety checks every year on the gas appliances in your home. The Gas Safety (Installation and Use) Regulations 1998 and amended 2018 state that we must ensure that all our appliances, flues and pipework are effectively maintained and we take these legal obligations very seriously to keep you safe in your homes.

We will usually contact you ten months after your last safety check to make sure we have plenty of time to arrange and carry out the checks, but we need your co-operation. It is important you allow us access to your home to carry out these checks and contact us straight away if you need to rearrange an appointment.

Once we have carried out the safety check, we will provide you with a certificate to state your appliances are safe. Loft space If you have a loft space (or attic) in your home, we strongly recommend that unless you have had safety boards fitted, you do not attempt to enter the space. 

This is for several reasons; you could accidentally fall through your ceiling and hurt yourself as well as damaging your home, or you could come into contact and dislodge insulation materials which keep your home warm in the winter months.

Please do not climb into loft spaces and attics; there is no reason for you to be there, and it is not safe for you. Asbestos As a Landlord, we are responsible for keeping you safe from any asbestos-containing materials (ACM). Asbestos is safe as long as it isn’t disturbed and there is no health hazard to you, having asbestos in your home as long it is safely contained.

To make sure your home is safe, we will check for asbestos before carrying out any major repairs or improvements to your home. We also ask that you let us know before you make any alterations to your home as not only do you need permission before carrying out any works, but you could disturb asbestos and put your family at risk.

Here are some helpful tips to keep you safe:

  • Always let us know before doing any repairs to your home 
  • Do not drill, sand or scrape anything that you think may contain asbestos 
  • Always soak wallpaper before removing (if you can, use a steam stripper) 
  • Do not remove any textured coatings from your ceiling
  • Do not attempt to remove old floor tiles; simply put your new flooring over them.

Legionella Legionella is the name given to a group of bacteria that is found in almost all water sources, including streams, rivers and lakes. It can also be found in soil, compost and mains water, and it can sometimes enter domestic water systems.Low concentrations of legionella are generally not harmful. It is only dangerous if the conditions are right for the bacteria to grow and if you inhale water droplets from a contaminated water system.

The bacteria can cause a number of infections, most of which are It is essential that we carry out these safety checks, not only because we have a legal obligation to do so but because, although very rare, people can become very poorly and have died from carbon monoxide poisoning caused by faulty gas appliances. not severe, however, this includes Legionnaires’ disease, which in some cases can be fatal.

Contracting Legionnaires’ disease is extremely rare in the UK, and we carry out risk assessments to minimise the chances of that happening.

You can help to keep your water supply safe by following our top tips below:

  • Run your taps and shower regularly – at least once a week and if you have been away from home, run your taps for a few minutes before using the water
  • Make sure you regularly descale your taps and showers
  • Make sure you set your hot water cylinder to at least 60 degrees or above.