When Rachael and Simon’s youngest child was diagnosed with leukaemia, the family needed support from Progress Housing Group to move to a larger property to accommodate a hospital bed and storage for medication.

The appointment of a dedicated liaison officer for the family, and a multi-team approach to looking at all the housing options, led to Rachael and her family successfully moving to an appropriate property.

You can watch Rachael’s story here:


Rachael’s story is one of a series of short films that tell the stories of our customers as part of our annual review 2019-2020.

We are sharing Rachael's story today for #HousingDay and #HomesAtTheHeart to recognise the crucial role safe and affordable housing plays in all our lives, both in times of crisis – and always.

Visit our case study website to find out more about Rachael and read our other tenant stories: https://twentyfive.progressgroup.org.uk/case-studies/rachaels-story/

@HousingDay #HousingDay #HomesAtTheHeart