NHS worker, Sheena, first made contact with Progress Housing Group’s refuge service when she called the domestic abuse helpline to ask for help. She told refuge staff that she could no longer cope with the abuse she had been receiving from her husband but was scared and had nowhere to go.

Our Refuge Team found a place for Sheena and her two children and also helped her to secure her right to stay in the UK and to claim the benefits that she was entitled to. Sheena says that she is so grateful for all the help the refuge has given her and her children and told us, ‘we are so happy with our new home.’

Sheena's story is one of a series of short films that tell our customers' stories as part of our annual review 2019/20. We are also releasing it this week as part of the 16 Days of Action and White Ribbon global campaigns to raise awareness of domestic abuse and pledge to help stop violence against women.

Watch Sheena's story:

Visit our case study website to find out more about Sheena and read our other customer stories: