Progress Housing Group Business Administration Apprentice and Supported Living Administrator, Sian, shares her apprenticeship journey for National Apprenticeship Week 2021.

The theme for National Apprenticeship Week 2021 is 'Building Futures'. We spoke to Sian about her experience of undertaking an apprenticeship at Progress Housing Group.

I'm Sian and I work as a Supported Living Housing Administrator within Progress Housing Group's Supported Living Team. And I'm also studying for a Level 3 Business Administration apprenticeship.

Progress Housing Group is the largest provider of housing for people with a learning disability and/or autism in the UK. We also provide housing for people with long term mental health conditions and provide fully accessible and adapted housing for people with physical disabilities.

We have over 3,200 units of supported living accommodation across the country and I work with the team who support our supported living tenants and manage their properties.

How I got started in my apprenticeship

I am training to become a Level 3 Business Administrator in the Supported Living Team at Progress Housing Group. I previously worked in Progress Lifeline for a year - I started in a volunteer placement - before moving into Supported Living.

It was while working in this team that I came across this amazing opportunity to start an apprenticeship, so I went for it!

The process was okay - I had help from my team to prepare for the interview as sometimes I feel like I don’t do as well as I could do due to nerves! But I was so pleased to be told that I had been successful and I am now working my way through the Level 3 qualification.

You're not on your own when you choose to do an apprenticeship, especially at Progress

My managers and my team who are training and mentoring me at Progress have helped me so much by always being understanding and guiding me through the apprenticeship process.

When my apprenticeship is complete, I would love to carry on working as an assistant or hopefully be successful in getting another permanent role within the team.

So far during my apprenticeship at Progress, I’ve gained loads more confidence, a sense of achievement in the work I do and I feel like I also give back as well by being able to help all my colleagues by training them with my knowledge too! 

"I’m looking forward to learning more skills that I can use in my role and grow more within my role and within the Supported Living Team.”


Progress Futures

Our employment and skills service, Progress Futures, can help you find your perfect apprenticeship.

Find out more by visiting their website by clicking here.