A day in the life of... with Adele Livesey
You may have seen that some of our Property Services operatives have been accompanied by a ‘helper’ for the day when recently carrying our repairs to your homes.
This is all part of our Senior Leadership Team’s ‘A day in the life of’ experience, involving our Directors and Heads of Service spending more time on the frontline, meeting customers and experiencing life as a Property Services trade operative or colleague.
The sessions have been beneficial to both our teams of operatives and colleagues and the Senior Leadership Team. They have not only seen our properties up close and met more of our customers, but they have also been able to share their experiences and new ideas for improving our services in the future.
Adele Livesey (Director, Property Services) had this to say about her day on the frontline: