Have you got ideas about how we could make our services better? If so, we might have just what you have been looking for. 

We are lucky to have a group of volunteer tenants who help us look at how we provide some of our services. They can tell us what they like about how we work and what they think would make things better for tenants.

To give you an idea of what our volunteers get involved with, they have been looking at how we contact tenants to arrange the electrical safety test for their homes over the last few months. 

We have listened to what our volunteers told us and are now working on the nine suggestions they made. Their suggestions included making a leaflet or video to help explain what electrical testing is and why it is important.

Being a volunteer can be really rewarding when you see the difference you are making for other tenants and Progress Housing Group. 

We can help you to get involved, so if you would like to find out more, we would love to hear from you. Just email us at community@progressgroup.org.uk or call 03333 204555 and ask to speak to a member of the Progress Involvement Team. 

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