Everyone at Progress Housing Group would like to wish you and your loved ones a peaceful festive period, and we hope the New Year sees your home filled with love and good health.

This time of year can be challenging for many people for a variety of reasons and there are services available to help with advice and support. I've included the details of some of these services below and encourage you to access them if you need them.

My colleagues often share with me how much they enjoy working with our tenants and customers and seeing them enjoy living in their homes and communities.

This year we have launched our tenant support and wellbeing service Life and Progress, as well as our Tenancy Sustainability Team, for financial and emotional support. If you would benefit from the help of these services, please visit our web pages: Help with rent arrears and debt  and Free wellbeing and support service  for more details or ask your area housing officer.     

I would like to thank all our tenants and customers and we all look forward to being here for you again in 2024.


Jacqui De-Rose 

Group Chief Executive 

Progress Housing Group


Advice and support

Key Unlocking Futures www.keycharity.org.uk

Life and Progress www.lifeandprogress.co.uk or call 0330 094 8845 - Our tenant support service.

Mental health support Crisis Line - 0800 953 0110 

Shelter Our free helpline - Shelter England