We are required to carry out valuations on a number of our properties in order to meet our financial requirements. This is to update our lending information.  

We have no intention of selling these properties or making changes to the tenancies as a result of the inspections. 

A company called Jones Lang LaSalle Chartered Surveyors will be making visits between 15 January to 9 February 2024 and calling on some tenants to view their properties internally.

Please note that this is not an inspection to highlight repair issues and that these should be reported to us in the usual way. These inspections will not lead to any change to your tenancy or your rent.

The surveyors will not view all properties. We will send a letter to any tenants whose properties are likely to be selected.

If your property has been selected and you are not in when the surveyors visit, they will not leave a card or call back but will visit another property instead. You do not need to wait in or make any special arrangements around this time.

However, if you are at home when the surveyors visit, it would be greatly appreciated if you could co-operate in giving the surveyor access to your home internally. The inspection (which may include taking photographs) will last only a few minutes.

Progress Housing Group colleagues are aware of these inspections taking place.

The surveyors will carry Jones Lang LaSalle company identification and a copy of this letter  from Progress Housing Group.

If you have any questions about the valuations, please contact Progress Housing Group at enquiries@progressgroup.org.uk via our live web chat, or by calling us on 0333 320 4555. 

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