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Welcome to Your Tenant Voice

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We're committed to listening to our tenants and putting your voice and opinions at the heart of all that we do.

By sharing your Tenant Voice, your views and thoughts can influence the decisions we make at every level of Progress Housing Group.

Have your say | Standards on tenants' rights and complaints (CLOSED)

November 02, 2023

The Department of Levelling Up, Housing and Communities (DLUHC) has opened a consultation as part of Awaab's Law, relating to standards on tenants'…
Have your say | Tenant Satisfaction Measures

October 06, 2023

We value your opinions and want to know how happy you are with what we are doing and how we can improve. To help us do that, the Regulator of…
Have your say | Proposal to include tenants in a new committee

October 06, 2023

We are keen to understand your views on a proposed new governance structure which will put tenants and customers at the heart of decisions making.
Have your say | Housing Ombudsman's Complaint Handling Code (CLOSED)

August 22, 2023

The Housing Ombudsman and the Local Government and Social Care Ombudsman have launched consultations on a joint Complaint Handling Code.
Have your say | Consumer Standards CLOSED

August 22, 2023

The Regulator of Social Housing (RSH) wants to know what you think about its proposed four consumer standards and draft Code of Practice.

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