The Department of Levelling Up, Housing and Communities (DLUHC) has opened a consultation as part of Awaab's Law, relating to standards on tenants' rights and complaints.

DLUHC is proposing the Regulator of Social Housing introduce standards on:

•             Tenants’ rights regarding their homes

•             How tenants can complain against their landlord

•             Relevant regulatory requirements concerning homes, facilities and services

Once finalised, the standards will become mandatory for all registered housing providers. This would mean residents will have clearly defined rights and complaint processes.

This is an important opportunity to protect your rights, and we would strongly encourage you to participate.

Closing date for the consultation is 22 November.

For more information, visit: Consultation on directions to the Regulator of Social Housing: tenant rights and complaints - GOV.UK (www.gov.uk)

To take part in the consultation survey, click here.