When you arrive please let us know if you need help getting:

  • Food and shopping
  • Basic underwear
  • Toiletries
  • Schooling for your child(ren).

Emergency food

We keep a small store of food that is intended to help women when they first move
in if they have no food or money. It is used only as a temporary measure.

We also get donations every so often, for example, at Harvest Festival time, and if we cannot store the food we will distribute it to families.

If you are in receipt of benefits

It is very important that on admission you inform your local council and the Department for Work and Pensions of your change of address.

Staff are experienced at completing the relevant forms and will be happy to assist you.

Prompt completion of the relevant forms will result in quicker payment of any benefits you are due.

Toiletries and towels

Every room will have toiletries and towels when you arrive. As with everything else, if you need anything then please ask.