The Government introduced ASB Case Reviews (formerly known as Community Triggers) to help the police, local councils and housing associations work better together to combat anti-social behaviour.

The changes are designed to streamline existing processes, making sure that people’s problems are quickly dealt with to reduce anti-social behaviour in our communities.

What is an ASB Case Review?

An ASB Case Review is a process you can use if you have reported anti-social behaviour and believe no action has been taken.

Victims of persistent antisocial behaviour can request a multi-agency case review.

If the matter matches the criteria, the police, local council and housing association (if appropriate) will need to come together to review the situation.

How does it work?

  • You can use an ASB Case Review if you have reported anti-social behaviour to your local council, the police and/or a housing association three times about separate incidents in the last six months, and you think that no action has been taken, or
  • Five people in the local community have reported similar incidents of anti-social behaviour separately to your local council, the police and/or housing association in the last six months, and they feel that no action has been taken, or
  • You have complained to your local council, the police and/or a housing association once about an incident or crime motivated by hatred (hate incident /hate crime) in the last six months and you consider there has been no action taken.

A co-ordinator will contact the relevant agencies in the area, including any housing associations who are involved by virtue of their tenant requesting a review, to discuss what actions have been taken. These agencies will review the response you have received and make recommendations as to how the problem can be resolved.

For more information about how to request an ASB Case Review in Lancashire, please visit Lancashire Police's website.

To find more information on ASB Case Reviews, including how to request a review (formerly known as a Community Trigger), in your local areas, vist CT Directory - ASB HELP