Stay safe by following this advice:
  • open your doors and windows so the gas can escape
  • don't smoke or use matches or cigarette lighters
  • don't turn light switches or anything electrical on or off, including mobile phones

If you can, turn off your gas supply at the meter and leave it switched off until you're sure it's safe to turn it back on again

Then you should go outside and call the National Gas Service Emergency Line on 0800 111 999 to report a suspected gas leak. They'll advise you from there.

Don't go back inside until they've given you the all clear.

Please click here to watch our video on what to do in a gas emergency.