Creating homes is about much more than the bricks and mortar – making your area a happy and vibrant place to live is important to us.  We aim to provide high quality services, create sustainable communities and promote pride and opportunity within our neighbourhoods.

In consultation with our tenants, we have identified four key priorities that are important in shaping our approach, and you can find out more below. You can also find out more about our Area Walkabouts, which is one way we assess how we are doing against these objectives, and we would love you to join us on one soon!

Recent improvements:


Keeping our shared spaces clean and tidy

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Looking after our green spaces and improving community spaces

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Ensuring that residents feel safe in their homes and whilst out in their area

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Connecting our residents to their area, to Progress Housing Group and each other.

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Area Walkabouts

If you need to report an issue, please contact our Neighbourhood Caretaker Team.

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Bulky waste collection services

Our Caretaking Team will stop collecting items of bulky waste from 1 October 2023

Find out more