We care about the communities and properties where you live.

Our Caretaking Team and grounds maintenance contractor, Nurture, work hard to keep them well maintained and tidy.

One of the services that the Caretaking Team provided was the removal and collection of large items of rubbish and bulky waste removal. This was paid for by all tenants through their service charges. This service has become very time consuming and costly, whilst taking the team away from their core task of caring for green spaces and the community.

New health and safety requirements have been introduced which would significantly increase costs of continuing to remove bulky waste. It would result in us having to increase your service charge.

We invited our involved tenants to an information session last year to look at ways to keep service charge costs down, whilst still keeping your areas looking good. This was publicised on our website and social media pages.

As a result of the feedback, our Caretaking Team stopped collecting large items of rubbish or bulky waste from 1 October 2023

Instead, we will ask you to make use of your local councils’ waste collection services for your bulky waste.

Each council has its own arrangements and scale of charges for using the service. Our Caretaking Team will be able to help guide you with using this service if you need it. You will be able to arrange with your local council to collect large items, such as beds, carpets, fridges, and settees.

Below is a list of the local council contacts:


You need to register an account online

Blackburn Council - bulky waste

Tel: 01254 585 921


You need to register an account online.

Chorley Council - large item collection

Tel: 01257 515151


Call customer services on

Fylde Council - bulky waste

01253 658658


You need to register an account online.

Bulky Waste - Hyndburn Borough Council

Tel: 01254 388 111


You need to register an account online.

Bulky waste - Preston City Council

Tel: 01772 906904

Ribble Valley

Book collection by phone

Bulky Waste – Ribble Valley Council

Call 01200 425111

South Ribble

Book collection by phone

Bulky waste - South Ribble Council

Call 01772 625 625

Please note, all our bulky waste collection slots for the remainder of this month are now full.

If you need any further help or guidance about disposing of bulky items, please contact us.

By email: enquiries@progressgroup.org.uk

By telephone: 0333 320 4555 - lines are open 8am-6pm, Monday to Friday and outside of these times for emergencies.

Live chat: Click on the box at the bottom right of our website. Available 8am-5pm, Monday to Friday.

In writing or in person: Progress Housing Group, Sumner House, 21 King Street, Leyland, Lancashire, PR25 2LW.