Many of our homes have gas central heating, gas fires or gas water heaters.

Where homes have these we need to do a safety check once a year to make sure they are safe.

We have to do this by law.

Letter GreenBefore a safety check takes place you will get a letter telling you when a gas engineer will be coming round.

Why are the checks important?

We do these checks to keep you safe.

Flame PinkFaulty equipment that uses gas can be dangerous, this is why we need to check them. 

Do not worry because they will be safe so long as we can check them. 

If you are not in when we call

Telephone YellowIf you are not at home then you will be left with a contact card asking that you contact us to make another appointment as soon as possible.

You can do this by telephoning us on 03333 20​4555 or speaking to your supported living housing officer.

How long will it take?

Time BlueThe checks take 60 minutes per appliance.


Having a friend or support worker with you

Friend GreenIf you have a support worker or want a family member or friend to be there when your gas service is carried out then please let us know.

That way we can arrange to come when they will be there with you.

For more information please talk to your supported living housing officer or contact us by clicking here.