You may have a medical condition that means it’s not safe for you to stay at home without power. Perhaps you’re recovering from a serious operation or illness. If so, even a short power cut could cause a significant impact to your health or well-being.

Northern Powergrid can assist you in the event of a power cut.

Registering for priority services with Northern Powergrid means they can:

  • Give you a direct-dial phone number to use, so you will always get straight through to them when you need them
  • If staying at home is unsafe during a power cut, they can help find you alternative accommodation
  • Keep you as informed as possible in the event of a power cut
  • Talk to you about your individual needs.